TSERMS OF SERVICE

1. General Provisions
  These Terms of Service govern the purchase and sale of goods via the feasttonecloth website. The website is operated by Dr. Asum Rundtische Beteiligungs und Verwaltungs GmbH, a company registered in Germany (HRB: Amtsgericht Paderborn HRB 7408). By placing an order, the customer enters into a binding agreement with the company under the conditions set forth below.

1. Transfer of Risk and Ownership
  In accordance with European consumer protection regulations, the risk of loss or damage to the goods remains with Dr. Asum Rundtische Beteiligungs und Verwaltungs GmbH until the physical possession of the items is transferred to the consumer or a designated third party. Ownership of the goods is officially transferred upon successful delivery to the customer’s specified address.

1. Statutory Right of Withdrawal (EU Customers)
  Consumers within the European Union possess a statutory right to withdraw from their purchase agreement within 14 days of receiving the goods, without the requirement to provide a specific justification. To exercise this right, the customer must notify our support team via our official email address within the specified timeframe.

1. Defective or Damaged Goods
  We maintain rigorous quality oversight throughout our fulfilment process. However, should an item arrive with a material defect or in a damaged state, customers are requested to contact our support team via email.
  Evidence Requirements: Customers should provide photographic documentation of the defect or damage to assist our internal review.
  Resolution: Upon verification of the evidence provided, we will proceed with a refund or a replacement of the affected items. In such instances, we do not require the physical return of the damaged textile goods, provided sufficient visual evidence has been submitted.

1. Limitation of Liability
  While we strive to ensure the accuracy of all information on our website and the timely delivery of all orders, our liability is limited to the purchase price of the goods. We do not provide absolute commitments regarding variables outside of our direct corporate control, such as specific customs processing durations or third-party postal delays.

1. Governing Law
  These terms are governed by the laws of the Federal Republic of Germany. For consumers, this choice of law does not deprive them of the protection afforded by mandatory provisions of the law of their country of habitual residence (such as specific US state or EU member state consumer laws).